Placed a couple
of orders for holiday parties and gifts prior to Christmas. The first one went perfect, however the second not so much. The item I ordered was 3$ below the “free shipping” offer and if I added 3$ to my cart I would not have to pay for shipping. So, finding an item for 3$ was fine. Placed it in the cart went to check out and STILL charged shipping. I repeated the process thinking I had done something incorrect, but again It would not let me check out without paying the shipping in addition to the added item. Ended up spending $11.88 more than I should have based on the pop up sale box. I have emailed customer services twice since then asking about the situation and how to get my refund for shipping and NO one has responded to either of the emails sent. It’s a bit frustrating to think this is suppose to be a christian company doing good things with their business. I feel this is a integrity issue that is disappointing at the least and plain deceitful with wrong advertising at most. More of the principle behind it. But it does make me question whether or not I’ll order again. Buyer beware, Just be prepared to get little or no CS support if needed after you place your order.
