Returns & Refunds

Coffee Products

Land of a Thousand Hills is committed to freshness and seasonality. We roast all coffee to order and work to ensure that each customer receives the best version of exactly what they ordered. In order to uphold this commitment and because of the perishable nature of coffee, we do not accept returns.

However, if there are any errors in your order or you are unsatisfied for any reason, please call our office at our toll-free #: 866-875-4369, Monday through Friday between 9:00am and 5:00pm EST, or email your concerns to

Other Merchandise

For general merchandise, we accept returns and exchanges minus shipping costs.


Refunds will be issued back to the original form of payment up to 30 days from the purchase date. After 30 days, a store credit gift card will be issued.

Reach Out

If you have any questions about our returns policies, please contact us at:

Land of a Thousand Hills Coffee Co.